At Bromley Flowers, we are committed to ensuring a seamless, personalised, and secure shopping experience for all our customers. When you use our website to browse, purchase, or learn more about our products, small data files known as "cookies" are placed on your device. This Cookie Policy explains what cookies are, how we use them, the categories of cookies employed on our website, and how you can control your cookie preferences.
Cookies are small text files stored on your computer, tablet, or mobile device by websites you visit. They help website owners understand how you interact with the site, remember your preferences, and provide an improved browsing experience. Cookies are widely used to make websites function efficiently, as well as to provide information to the website’s owners about user behaviour.
We use cookies to ensure that the Bromley Flowers website works effectively and to enhance both your shopping and browsing experience. These cookies help our website remember your actions and preferences (such as login, shopping cart contents, and viewing history) for a certain period, ensuring you do not have to keep re-entering information whenever you return to the site or browse from one page to another. By utilising cookies, we can also analyse trends, track user journeys, and better understand how our customers interact with our platform, allowing us to serve you more effectively.
In order to optimise your experience, Bromley Flowers uses the following types of cookies:
These cookies are necessary for the basic operation of our website. Without them, essential features such as secure shopping, account login, and maintaining your basket during your visit would not function properly. These cannot be switched off in our systems and are typically set in response to actions you take on the website, such as filling in forms or placing orders.
Analytics cookies help us collect information about how visitors use our website. This includes data on the number of visitors, which pages are most popular, how users move around the site, and any issues they might encounter. This information enables us to continuously improve our website’s performance and your experience as a Bromley Flowers customer, ensuring ordering is as smooth as possible.
Marketing cookies are employed to deliver content that is most relevant to you and your interests. These cookies may remember that you have visited our site and might be used to show you personalised advertisements or special offers, even after you leave the Bromley Flowers website. They also help us measure the effectiveness of our marketing campaigns.
You have the right to decide whether to accept or reject cookies. When you first visit the Bromley Flowers website, you will be presented with options to manage your cookie preferences. You can choose which categories of cookies you consent to by adjusting your settings in the cookie banner or preference centre on our site. Essential cookies cannot be disabled, as they are crucial for the correct functioning of our site. However, you can choose to accept or reject analytics and marketing cookies at any time.
If you wish to change your preferences after your initial choice, you can revisit your cookie settings by accessing the preference tool on our website. Additionally, most web browsers allow you to control cookies through your browser settings. Please note that disabling certain cookies may affect your user experience and the services we can offer.
Cookies are a key tool that helps us understand your needs and deliver a tailored, convenient, and secure shopping experience when ordering flowers and gifts from Bromley Flowers online. We regularly review our use of cookies and update our Cookie Policy to ensure your privacy and satisfaction remain at the heart of everything we do.
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